Medico : Plateforme de mise en relation entre patients et professionnels de santé pour la prise en charge des soins à domicile

Abstract

The digital transformation of healthcare is a strategic lever to improve the accessibility and efficiency of medical services. In this context, home care represents an essential solution for patients with reduced mobility, elderly individuals, and those requiring regular follow-up, yet its organization remains constrained by coordination and traceability challenges. This thesis introduces Medico, an integrated digital platform dedicated to the management of home healthcare services. It enables secure connections between patients and professionals, intervention planning, service monitoring, and the implementation of teleconsultations. The design is based on a structured software engineering approach, ensuring coherence and scalability. Key innovations include intelligent request allocation, secure validation via OTP codes, real-time teleconsultation management, and administrative and financial tracking of providers. The results demonstrate the technical feasibility and relevance of the solution in strengthening coordination, transparency, and the quality of home healthcare services. Future perspectives include the integration of electronic payments, enhanced geolocation mechanisms, and the use of artificial intelligence for decision support