أثر استخدام الأنظمة الرقمية على فعالية إدارة الموارد البشرية

Abstract

This study aims to explore and analyze the impact of using digital systems on the effectiveness of Human Resource Management (HRM) at Algérie Télécom - Batna, by examining their role in recruitment, career paths, payroll, and compensation functions. The study adopted a descriptive-analytical approach using a case study method, and interviews were utilized as a tool to collect data from four employees in the Human Resources department. The interview data were analyzed using NVivo 14 software through coding results and word frequency. The findings of the study revealed that digital systems contribute to improving the effectiveness of Human Resource Management by accelerating work completion, enhancing information accuracy, reducing errors, and facilitating data storage and retrieval, in addition to supporting decision-making. The results also showed that the impact of digital systems was more pronounced in the field of payroll and compensation, whereas it was less visible in recruitment and career paths due to the continuation of some manual procedures and the lack of full integration among the systems used.