Gestion du parc informatique et des interventions sous Odoo : Application à la Société des Ciments d’Aïn El Kebira (SCAEK)

Abstract

This dissertation presents the design and implementation of an IT asset management and intervention management module within the Société des Ciments d’Aïn El Kebira (SCAEK), a subsidiary of the Groupe Industriel des Ciments d’Algérie (GICA). The conducted study revealed several limitations in the existing system, including data fragmenta-tion, difficulties in tracking IT equipment, and the absence of a centralized platform for managing maintenance interventions. To address these issues, an integrated solution based on Odoo 11 ERP was developed. The proposed module enables the management of IT assets, equipment assignments, incident reporting, intervention requests, and maintenance operations. By centralizing information, the system improves resource traceability, facilitates the work of the IT department, and enhances intervention management processes. The obtained results demonstrate the benefits of integrating IT management activities within a unified platform, leading to better data organization and improved operational efficiency.