Developpement d’une solution digitale pour l’assistance automobile en temps reel en Algerie.

Abstract

This thesis presents the design and development of “Mecano App”, an innovative mobile solution dedicated to roadside assistance in Algeria.With the continuous growth of vehicle usage, motorists are increasingly exposed to unexpected breakdown situations. However, finding a reliable, available, and nearby mechanic remains a significant challenge. In addition, the lack of transparency in service pricing and the absence of efficient local digital solutions further complicate the user experience and reduce trust These limitations highlight the need for a modern and intelligent platform capable of addressing these issues. Therefore, this project proposes “Mecano App”, a mobile application that connects motorists in real time with qualified mechanics.The application offers several key features, including real-time assistance requests, geolocation of nearby mechanics, tracking of their arrival, integrated chat communication, and a rating system to ensure service quality and transparency. It also incorporates a secure payment system, enhancing trust between users and service providers.From a technical perspective, the application is built on a modular, scalable, and secure architecture. It uses Flutter for cross-platform development (Android, iOS, and Web), Node.js and Express for backend services, and MongoDB for flexible data management.This solution aims to improve user experience, optimize access to mechanical services, and contribute to the development of digital solutions adapted to the Algerian context